Cancellation Policy

24 hour advance notice is required when canceling an appointment, except in cases of sudden illness, emergency or inclement weather. Cancellations without 24 hour notice will result in a charge for your session, as that time has been set aside specifically for you. Please arrive on time for your appointment. Time for your appointment has been arranged for you. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Full payment for your session will be expected.

Due to the significant increase in guests not showing up for their scheduled services, we now require a credit card or gift certificate to hold appointments when scheduling online. The credit card or gift certificate will only be charged in the event that a guest fails to show up to the scheduled appointment and does not call to notify the therapist that they unable to make it. We understand that circumstances arise and we are more than happy to reschedule appointments.